Customer Service / Billing / General Questions / Technical Support
We can’t control mother nature – but when bad weather strikes – we will be on the job until your services are restored. If we know you have an outage – we will be working on it until the job is done. We do our best to provide same day outage response.
Individual outages called in after about 7 or 8 pm will be handled first thing the next morning. If we have an entire area out- such as a street or subdivision – we will work continuously through the night so that when you wake up, you should be able to watch the news and start your day off right.
With Reynolds Cable you never pay a service trouble call! We have replacement set top boxes on the truck! You don’t have to wait for ups to bring you a replacement & then have to reschedule for a technician to come back out – or have to try and hook it up yourself!
Don’t be fooled by the dish people with their hidden service plans and charges!
If you are having internet trouble – call us at
If it is after hours – please page the emergency on-call technician at